Privacy Policy

At LeadSarthi, your privacy matters. This Privacy Policy explains what information we collect when you use www.leadsarthi.com, how we use it, and the choices you have. Please read it carefully before creating an account or downloading any content.

Who We Are

LeadSarthi ("we," "us," or "our") operates the website www.leadsarthi.com — a digital marketplace for professionally designed, ready-to-print PDF documents. We are the data controller responsible for the personal information collected through this website.

If you have any questions about how your data is handled, you can reach us at any time using the contact details in Section 12.

Information We Collect

We collect information in two ways: information you provide directly to us, and information collected automatically when you use our website.

Information you provide to us:

Email address — collected when you create an account.
Password — stored in encrypted form; we never store or view your password in plain text.
Subscription & payment details — if you purchase a paid plan, payment is processed by our third-party payment provider. We do not store your card details on our servers.
Messages you send us — including support requests, feedback, or account deletion requests.

Information collected automatically:

Type of Data	Examples	Source
Usage data	Pages visited, time spent, downloads initiated	Our servers & analytics tools
Device & browser data	Browser type, OS, screen size, language	Analytics services
Location data	Country, city (derived from IP address)	Analytics & ad networks
IP address	Approximate geographic region	Server logs
Referral source	Search engine, referring website	Analytics services
Cookies & similar technologies	Session identifiers, preference tokens	Our website & third parties

How We Use Your Information

We use the information we collect for the following purposes:

Account management — to create, maintain, and secure your LeadSarthi account.
Service delivery — to process your downloads and provide access to the printables you are entitled to.
Subscription management — to manage your paid plan, process renewals, and handle billing-related communications.
Customer support — to respond to your messages, support requests, and account deletion requests.
Website improvement — to understand how visitors use our website and improve our content, design, and user experience.
Marketing communications — to send you updates about new printables, features, or offers, where you have consented or where permitted by applicable law. You may unsubscribe at any time.
Legal compliance — to comply with applicable laws, regulations, and legal obligations.
Security — to detect and prevent fraud, abuse, or unauthorized access to our website.

We use your data only for the purposes described above. We do not use your personal information for automated decision-making or profiling that produces legal or significant effects on you.

We Do Not Sell Your Data

LeadSarthi does not sell, rent, trade, or otherwise transfer your personal information — including your email address or account details — to any third party for their own commercial purposes.

Your account information is used solely to operate and improve LeadSarthi. We will never sell your personal data to advertisers, data brokers, or any other third party.

Third-Party Services

To operate our website effectively, we use certain trusted third-party services. These services may collect information about your device, browsing behavior, and approximate location independently, under their own privacy policies.

The categories of third-party services we use include:

Analytics providers (e.g., Google Analytics) — to understand website traffic, user behavior, and content performance. These services may collect your IP address, browser type, pages visited, and approximate location.
Advertising networks — to serve relevant advertisements on our website. Ad networks may use cookies and similar tracking technologies to collect data about your browsing activity across websites to show you targeted ads. We do not control the data collected by these networks.
Payment processors — to securely handle subscription payments. Payment data is processed directly by our payment provider and is not stored on LeadSarthi's servers.
Email service providers — to send transactional emails such as account confirmations, password resets, and subscription receipts.

Each of these third parties operates under its own privacy policy. We encourage you to review the privacy policies of any third-party services you interact with through our website. LeadSarthi is not responsible for the data practices of third-party providers.

Note on advertising: Third-party ad networks that serve ads on LeadSarthi may collect your approximate location, device information, and browsing interests to serve you relevant ads. You can typically opt out of interest-based advertising through your browser settings or tools provided by the ad network.

Cookies & Tracking Technologies

LeadSarthi and its third-party partners use cookies and similar technologies (such as web beacons and tracking pixels) to operate the website and improve your experience.

Types of cookies we use:

Essential cookies — required for the website to function, such as keeping you logged in to your account.
Analytics cookies — help us understand how visitors interact with our website so we can improve it.
Advertising cookies — placed by our advertising partners to deliver ads relevant to your interests and to measure ad performance.
Preference cookies — remember your settings and choices to improve your experience on return visits.

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the website, including your ability to stay logged in or download files.

Most browsers allow you to refuse new cookies, delete existing cookies, or be notified when cookies are set. Refer to your browser's help documentation for instructions.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

Encrypted storage of passwords (we never store passwords in plain text).
Secure HTTPS connections for all data transmitted between your browser and our servers.
Restricted access to personal data — only authorized personnel can access account information, and only when necessary.
Use of reputable, industry-standard third-party payment processors for handling financial data.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

Account Deletion

You have the right to request deletion of your LeadSarthi account and associated personal data at any time. Here is how the process works:

Step 1 — Submit Your Request

Send an account deletion request to us via email at support@leadsarthi.com from the email address associated with your account. You may also send this request through any contact method listed on our website.

Step 2 — Confirmation & Lock Period Begins

We will acknowledge your request and your account will enter a 30-day lock period. During this time, your account will be deactivated — you will not be able to log in or download any content. This period exists to protect you in case of an accidental or unauthorized deletion request.

Step 3 — Cancellation Window

If you change your mind, you may cancel the deletion request by contacting us within the 30-day lock period. Your account will be restored to its previous state.

Step 4 — Permanent Deletion (Day 30)

After the 30-day lock period, your account and all associated personal data will be permanently and irreversibly deleted from our systems. This includes your email address, account preferences, and download history.

Please note: Some anonymized or aggregated data (such as general usage statistics that cannot identify you) may be retained for analytical purposes. Data required to be retained for legal or financial compliance (e.g., billing records) may be kept for the period required by applicable law, even after account deletion.

Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

Right to access — request a copy of the personal information we hold about you.
Right to correction — request that we correct any inaccurate or incomplete personal data.
Right to deletion — request that we delete your account and personal data, subject to the process described in Section 08.
Right to withdraw consent — where our processing is based on your consent (e.g., marketing emails), you may withdraw it at any time without affecting the lawfulness of prior processing.
Right to opt out of marketing — you may unsubscribe from marketing emails at any time using the unsubscribe link in any email we send, or by contacting us directly.
Right to data portability — request that we provide your personal data in a structured, commonly used format.

To exercise any of these rights, please contact us at support@leadsarthi.com. We will respond to all legitimate requests within a reasonable timeframe, and no later than 30 days from receipt of your request.

We will not discriminate against you for exercising any of your privacy rights.

Children's Privacy

LeadSarthi is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. While our website offers educational and activity printables that may be used by children (such as worksheets and games), account creation and downloads are intended for adults or responsible guardians acting on behalf of minors.

If we become aware that we have inadvertently collected personal information from a child under 13 without appropriate parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us at support@leadsarthi.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable laws. When we make changes, we will update the "Last Updated" date at the top of this page.

If we make material changes that significantly affect how we handle your personal information, we will notify you by email (at the address associated with your account) or by posting a prominent notice on the website prior to the changes taking effect.

Your continued use of LeadSarthi after any updates to this Privacy Policy constitutes your acceptance of the revised policy. If you disagree with any changes, you may request account deletion as described in Section 08.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please reach out to us:

LeadSarthi

Website: www.leadsarthi.com

Email: support@leadsarthi.com

For account deletion requests, please email us from the email address registered to your account and include "Account Deletion Request" in the subject line. We aim to respond to all privacy-related inquiries within 2–3 business days.